Overview
These are the frequently asked questions related to the CFS Edge wrap feed.
FAQ
The turnaround time will differ for each wrap and investment platform. If you do not receive a response within a week, please follow-up directly with the relevant wrap or investment platform.
The system can automatically match the following types of transactions provided that the debits and credits reconcile between the transactions and that the transactions are recorded within a similar date range.
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Investment movements (Buys and Sells) and the corresponding Bank movement(s).
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Income movements (Dividends and Distributions) and the corresponding Bank movement(s).
Any transactions which have not been automatically matched or coded by the system will need to be actioned manually.
If the Account Mapping process had not been completed when setting up the data feed within Simple Fund 360, then the system will create new accounts to allocate the data to.
If this results in duplicate asset accounts being created, please refer to our help article Wrap Feed has created duplicate accounts?
Simple Fund 360 will not automatically update wrap feed distribution transactions with their respective final tax components.
An inception file from CFS Edge is required to obtain the final tax components.
The issuing of a tax statement would indicate all components for an account have been received for the tax year.
Please refer to the following document for detailed instructions on how to request an inception file:
CFS Edge EPI Integration