Important
Simple Fund 360 Product Team is currently investigating an issue accessing the Fund Pension Policies page using Google Chrome. The error seems to be related to a recent Chrome setting update. Currently, our suggested workaround is to use a different browser such as Mozilla Firefox or Microsoft Edge. All other aspects of the software are able to be utilised using Chrome web browser.
Support Query
When attempting to access the Fund pension policies screen, Simple Fund 360 is asking me to log in.
Solution
This can be caused by browser extensions/add-ons conflicting with Simple Fund 360.
Try accessing Simple Fund 360 by starting your browser in safe mode, this disables all browser extensions/add-ons for the browsing session.
For instructions on how to do this, please refer to the instructions for your respective browser:
- Chrome: How to run Chrome browser in Incognito Mode or Safe Mode
- Firefox: How to start Firefox in Safe Mode with Add-ons disabled
- Internet Explorer: Run Internet Explorer in No Add-ons mode
.