Support Query
I have a number of Pension Accounts created during the year that I would like to delete, but they are locked so I am unable to delete them. Could you please tell me how I can delete them?
Solution
The Pension Accounts are locked because the TBAR events have been lodged.
You will need to take the following steps to delete the pension commencement journals.
- Allocate the current pension payments that have been made into the locked Pension Accounts into a manual suspense account.
- Cancel the TBAR events lodged for the Pension Commencement.
Special note: Please make sure to select only the cancellation events (the orange row) and not the outstanding event when selecting Prepare. (please refer to the following article: How do I cancel a TBAR event for cancellation event and follow the steps )
- After lodging the cancel events, go into transfer balance dashboard and delete the events for pension commencements you wanted to delete.
- At this point you will be able to delete the pension commencement journals.
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