Overview
When posting a journal to the 85000 – Income Tax Payable/Refundable account in Simple Fund 360, you may encounter an issue where the Financial Year dropdown in the Tax Instalment Details section is unresponsive or empty.
This issue typically arises due to one of the following reasons:
Common Causes and Solutions
1. Incorrect Transaction Date Format
An improperly formatted transaction date can prevent the system from recognising the financial year.
Incorrect Format:
- 30/06/17
Accepted Formats:
- 30/06/2017
- 30062017
- 300617
Re-enter the transaction using one of the listed formats above to allow the financial year to be selected in the Tax Instalment details section.
2. Processing Funds for Financial Years Prior to 2013
Only funds from 2013 onwards can be processed in Simple Fund 360.
3. Browser Cache Issues
Occasionally, browser cache can interfere with the functionality of web applications.
Clear your browser's cache to resolve potential issues. You can find instructions for clearing cache for various browsers at: