404 - file or directory not found error message

Sandra Woodward

• 30 July 2026 05:08

is anyone else having recent issues with Microsoft Edge?

everything was working fine last week  notwI can't download reports in excel or word format ... can download in PDF

 

https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fbgl360store-live-ap-southeast-2.s3.ap-southeast-2.amazonaws.com%2Fre

0

• Official comment

  

  Andre Jones

  • 03 August 2026 06:24

  Hi Sandra,

  Thanks for raising this in the Community!

  If anyone else is experiencing a similar issue with Excel or Word downloads in Edge, please let us know below.

  If the issue continues, please reach out to our support team directly and they'll be happy to help.

  Log a Support Call

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