ESA error in members employer payroll trying to make SG payment

Kevin Doyle

• 26 June 2026 01:30

Specific error is “ The ABN provided is not known to the message receiver. If the superannuation fund is a self managed super fund (SMSF), please confirm with the employee that the ESA provided is correct; or please contact the fund for more information. Please note, no refund is associated with this message.”

What causes this error ?  

 

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  Joanne Ng

  • 26 June 2026 02:08

  Hi Kevin,

  To receive contributions, please ensure the fund's ABN is registered with the BGLSF360 electronic service address (ESA).

  If you're unsure of the registration status, feel free to submit a support ticket with the ABN and we'll be happy to look into it for you!

  Thanks Kevin.

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