Do not generate reconciliation report

Son Nguyen

• 24 July 2025 08:52

Hi Team,

Please be informed that we could not generate the distribution reconciliation report, dividend reconciliation report, interest reconciliation report for all of client.

Please advise how to fix the error or my subscription do not cover this function.

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  Norman Michael

  • 24 July 2025 23:33

  Hi Son
  
  Thank you for your post!

  From what we’ve seen in similar cases, the issue could be due to transactions not being recorded to the correct account, or it may require a back-end adjustment by our support team. I’ve logged a support call on your behalf so our Support team can take a closer look.

  Just a note that the Reconciliation Reports are included as part of the Simple Fund 360 subscription. We’ll keep you updated via the support ticket.

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