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How to fix the problem

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2 comments

  • Christopher Banks

    Hi Susan,

    If the confirmed balance was entered in manually, then the 'x' is a delete button to remove the confirmed balanced amount and can be safely ignored.

    If you are confirming the balances through SmartDocs or a Bank feed, please let me know so I may review this further.

    I hope the above answers your post and if there are any further questions please reply to let me know so I may assist further.

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  • Susan Niu

    Thanks.

    I remembered to edit and change to the correct figure for some of accounts but I didn't enter in all balance manually.

    Susan

     

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